Immigration Services: A 90-Day CTO Plan
Xiao, here’s your new Head of Engineering’s first 90 days. What to fix first, where AI pays off soonest, and what the hire should own.
If the Head of Engineering seat can stay open another quarter, ignore this. If it can’t, the next two minutes are worth it.
What we noticed
Immigration with in-house lawyers behind the platform, 100,000 people helped, and the acquisitions of RapidVisa and Bridge folded into one company.
Your Head of Engineering posting went up on October 27, and it asks one player-coach to rebuild the platform, grow the team, move everyone to AI-native work and still ship code.
- Your own product A platform that pairs technology with in-house lawyers, so engineering ships into a product a lawyer signs off on. boundless.com
- Your own data Case preparation, filings and risk management in one place for HR teams and employees. boundless.com
- Your team Your posting calls it a great team of engineers the new head inherits, which means the first job is learning it. Head of Engineering posting
- Your tech A product moving toward LLMs, retrieval and agents, with Webflow, HubSpot and Segment on the public site. Head of Engineering posting
Seen in your stack: Webflow · HubSpot · Segment · Google Tag Manager · LLMs · retrieval · agents
What your posting asks for
- “Build the team. Retain our top performers, hire more top-tier engineers, and lead, inspire, challenge, level, structure, and grow the team.”
- “Own engineering delivery end to end. Roadmap execution, quality, on-call, and the operational health of a platform that customers depend on daily.”
- “Drive the AI transition through the team, not around it. Every engineer should be building with LLMs, retrieval, and structured tools as a default.”
- “Build the foundational infrastructure that operating teams use to deploy, monitor, and manage agents and LLM-powered customer features at enormous scale.”
- “You’ll be a true player-coach: expected to ship code yourself while leading the team and staying close to the details of everything we build.”
From your Head of Engineering posting, posted October 27, 2026.
What changes for your new Head of Engineering
Your new Head of Engineering starts with a plan: what to learn from the team and the platform first, how to prove AI accuracy in a regulated product, where AI saves lawyers and engineers time soonest, and a clear line between what they own and what a fractional lead can carry while they settle in.
Your new Head of Engineering’s first 90 days
Three phases, each item with the reason it’s there and where that came from.
Days 1 to 30
Learn the team, the platform and the AI already running
- 1 Meet every engineer and find out who is at risk of leaving
The posting’s first duty is keeping top performers. A Head who knows each person’s plans in month one can act on it.
Source: Head of Engineering posting - 2 Map the platform as inherited, including what came with each acquisition
Boundless bought RapidVisa, Bridge and a European provider, so the Head inherits more than one stack. Knowing what runs where precedes any rebuild.
Source: Why Boundless page - 3 Read delivery, quality and on-call as they are today
Delivery, quality and on-call are one named duty. The baseline shows what the rebuild has to improve.
Source: Head of Engineering posting - 4 List every LLM feature in production and how each is checked
The posting asks for someone who has shipped AI and knows where it breaks. An inventory of what runs now, with its accuracy checks, comes first.
Source: Head of Engineering posting
Days 31 to 60
Set the bar and the boundaries
- 5 Start writing architecture decisions down
The posting asks that decisions are written down so the team has durable context.
Source: Head of Engineering posting - 6 Agree with legal and operations what “done” means
Correctness has consequences in legal work, and the posting expects the Head to take part in these tradeoffs.
Source: Head of Engineering posting - 7 Scope the first slice of agent deploy-and-monitor infrastructure
Operating teams need to deploy and watch agents. A small first slice proves the pattern before the large build.
Source: Head of Engineering posting - 8 Redraw team boundaries along service boundaries
Team design is named to change with the work, and the rebuild changes both.
Source: Head of Engineering posting
Days 61 to 90
Move to the new way of working
- 9 Set the first version of the software factory
The posting wants dev processes, systems, tools and culture overhauled toward a software factory. One pilot team makes it concrete.
Source: Head of Engineering posting - 10 Write the hiring and leveling plan
Hiring, structure and leveling are all in the first duty.
Source: Head of Engineering posting - 11 Sequence the platform rebuild
The reason the role exists is a rebuild from the ground up. The sequence is the 90-day deliverable.
Source: Head of Engineering posting
Where AI pays off soonest
Workflows from your own business, in the order they save your team time.
- 1 Petition and form drafts from collected documents
Your platform already automates document collection and form generation. An AI first draft for the lawyer to review cuts the hours per case.
Source: Petition workflow automation page - 2 An evaluation set that proves accuracy to the lawyers
In your domain accuracy and auditability are non-negotiable. A test set built from past cases gives lawyers evidence before any LLM feature ships.
Source: Head of Engineering posting - 3 Rule-change alerts mapped to the open cases they touch
Your pages say rules keep changing. AI can read the update and list the affected cases for a lawyer to confirm.
Source: Compliance and risk management page - 4 HRIS change flags turned into suggested next steps
Your integration already detects employee data changes. AI can propose the next filing or check for the case team.
Source: HR system integration page
What the hire owns, and what a fractional lead covers
Your Head of Engineering owns
- Building, leveling and retaining the engineering team
- Engineering delivery, quality and on-call
- Shipping code as a player-coach
- The platform rebuild and the software factory
- Architecture decisions and design reviews
A fractional lead covers
- Where AI pays off first, and the evaluation set that proves it
- An outside review of the rebuild sequence and the agent infrastructure
- Vendor and model choices for LLM features
- This 90-day plan, run alongside the hire until it’s theirs
Your first 90 days of tech leadership, planned
The plan above is yours either way.
We build a handful of these a month, for founders hiring now.
90 days
from the first day to a written roadmap
- What to fix first, with the reason
- Where AI pays off soonest
- What the hire owns and what a fractional lead covers
- A roadmap your team can run
Who’s building it
Kash Badami was Chief Architect of a national health information network and closed the CMS deal behind Healthcare.gov’s data infrastructure. He runs his own company on AI today.
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“he was singularly responsible for the company’s single largest customer by revenue - the Center for Medicare & Medicaid within the US Department of Health and Human Services.”
RLRobert Liebowitz, worked with Kash on MarkLogic’s Public Sector team; now First Ascent VenturesLinkedIn recommendation, April 2026
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“Kash and I built ERT Credit together in 2021. He took my MVP and turned it into a SaaS that hit $10M ARR in twelve months.”
Jordan Anderson, CEO, PayStreetgobridgehead.ai/about
Boundless Immigration sales playbook, in brief
Boundless Immigration is a Series C immigration technology company with in-house lawyers, 100,000 people helped and acquisitions in 2020 and 2023.Head of Engineering posting, Why Boundless page
Its Head of Engineering posting asks one player-coach to rebuild the platform, grow the team and move everyone to AI-native work.Head of Engineering posting
The first 90 days: learn the team, map the inherited platform, inventory AI features, then write decisions down, scope agent infrastructure and sequence the rebuild.Head of Engineering posting, Why Boundless page
AI pays off soonest in petition drafts, an accuracy evaluation set, rule-change alerts and HRIS change flags.Petition workflow automation page, Head of Engineering posting, Compliance and risk management page, HR system integration page
Questions
Why a fractional lead instead of waiting for the full-time Head of Engineering?
You don’t have to choose. The hire owns the product and the team; a fractional lead covers the AI and software side and runs this plan until it’s theirs, so nothing waits on the search.
What does it cost?
The first engagement is a fixed price, quoted on a call once we’ve seen what you need. After that there’s an optional monthly retainer, and you can stop at any point.
Will it get in the way of the Head of Engineering we hire?
No. The line between what they own and what a fractional lead covers is on this page, and the plan is handed to them to run.
Where does our data live, and is it secure?
In your own accounts. Nothing runs on our side, and every tool or vendor we suggest is reviewed with you before anyone connects it.
Is this only about AI?
No. AI is one part. Most of the first 90 days is the work your posting describes, and the AI items are the ones that save your team time soonest.
Your first 90 days of tech leadership, planned
The plan above is yours either way.
We build a handful of these a month, for founders hiring now.
90 days
from the first day to a written roadmap
- What to fix first, with the reason
- Where AI pays off soonest
- What the hire owns and what a fractional lead covers
- A roadmap your team can run
The research behind this page 8 sources
- Head of Engineering posting, October 27, 2026
- boundless.com
- Why Boundless page
- Press page
- Petition workflow automation page
- HR system integration page
- Compliance and risk management page
- Case lifecycle management page
- Sources: the Head of Engineering posting on LinkedIn and pages of boundless.com, saved on November 9, 2026.
- Site technology seen in the page code: Webflow, HubSpot, Segment and Google Tag Manager.